• The MTM-OS process building block system and its development background
• Principles of development as well as structure and content of the MTM-OS basic levels and the MTM-OS advanced levels
• Rules for the uniform and appropriate application of the MTM-OS process building block system
• Practical exercises to consolidate the knowledge imparted

Participation in the MTM-OS (Office System) training requires the successful completion of the MTM-1 Base examination.

The participant knows

• the MTM-OS process building block system and the development background.
• the classification of MTM-OS in the systematics of MTM process building block systems.
• the importance of the method level and its influencing factors.
• the application requirements and application areas of MTM-OS.
• the principles of developing and describing processes in administration and services.

The participant will be able to apply the MTM-OS process module system in practice, in particular to

• structuring, planning and designing processes and work systems.
• describing and evaluating processes.
• uncovering design potential in the planning and improvement of processes and work systems.
• develop and describe company-specific building blocks.

The MTM-OS training concludes with a written examination. In exceptional cases, an additional oral examination may be arranged by the examination board.

After passing the MTM-OS examination, a certificate is issued. In case of a failed examination, this will be communicated in a separate letter and a neutral certificate of attendance will be issued instead of the certificate.

When you book a training (or someone else books for you) you will always receive a participant code. Please redeem this code as soon as possible. 7 days before the start of the training, you will receive an email with all the concrete data about the training date - e.g. date and time of the test session, session times, link to the training documents and the course, ... You will only receive this email if you have redeemed your participant code beforehand.

The course will also be activated for you 7 days before the start of the training. You will then have access to the training material.

The webinar will be conducted via MS Teams. Please install the app on your computer, using the web version is less convenient.

Please ensure that your PC meets the following system requirements:

• Windows: Microsoft Edge Chromium (latest version), Google Chrome (latest version), Firefox (latest version); Internet Explorer is NOT recommended!
• Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version)
• Mobile: Safari in Apple iOS 10 and higher, Google Chrome in Apple iOS 10 and higher, Google Chrome in Android OS 4.4 or higher.

We recommend using a headset to participate in each session.

Note on mobile devices:
Participation in this course is generally also possible with a tablet. Make sure you have a good Wi-Fi connection to prevent possible problems.